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Frequently Asked Questions
We ship worldwide to the USA, UK, Europe, UAE, Australia, and 60+ countries via DHL Express and FedEx International. Domestic deliveries within India take 2-4 business days. International orders typically reach within 4-7 business days with complete end-to-end tracking provided via email and SMS.
Our secure Razorpay payment gateway accepts all Indian and International Visa, MasterCard, American Express, Rupay credit/debit cards, UPI (Google Pay, PhonePe, Paytm), Netbanking, and Wallets. Transactions are 256-bit encrypted with PCI-DSS Level 1 compliance.
Because our products use authentic vegetable-tanned leather, apply a natural leather balm, beeswax conditioner, or coconut oil once every 3-6 months with a soft dry cloth. Keep away from excessive water; if wet, allow it to dry naturally at room temperature.
Yes! You can click "Order via WhatsApp" in the cart to send your order items directly to our sales desk. For corporate and business buyers, simply check the "Need GST Invoice" box during checkout and provide your GSTIN for full input tax credit.